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How do I add a subuser to Vulcan?
Navigate to the server where you want to add a subuser. Navigate to 'Subusers' in the menu. Press the 'Add New Subuser' button. Enter the email adress for the user you wish to invite to manage this server into the 'Email Address input
What is a support ticket?
Within our customer system we have a ticket system. This system was created to answer specific questions that you would like to know from the CheeseHosting team. These can be technical quest
How do I make a screenshot?
Press the Print Screen key on your keyboard. Pressing this button creates a print screen of the entire screen, which is placed on the Windows Clipboard. Things that are placed on the Clipboard by Windows can be copied to another app, for example. We will do that. The standard app for editing images in Windows is traditionally the app Paint. Open this pro
How quickly do I receive an answer to my support ticket?
Almost every CheeseHosting employee has a tight ticket schedule that he has to keep. By means of this schedule you will get a anwser between 2 and 8 hours in most cases. If you have a complicated question, it can take a bit longer than usual.
Can you sponsor my YouTube channel?
We certainly sponsor YouTube channels! Are you the owner of a YouTube channel and do you have 10,000 subscribers or more? Then you can submit a ticket via https://kaas.gg/ticket and request your sponsorship. Once you have submitted the ticket, we will contact you as soon as possible.
How does the task manager work?
How do I use SFTP to manage the files on my server?
How do I restore a backup to my server?
Go to the server where you want to restore the backup. Navigate to 'Backups' in the menu. Click on 'Restore' next to the backup you want to restore. You can choose between 2 options: Option 1: The backup will be set in a separate folder and you can de