Articles on: General

What is a support ticket?

You've probably already had it (or not). You need help but nobody in the community can answer your question. What now?! Well before that, we have created help tickets, but what exactly is it and how does it work? You can read that in this article!
Do you want to know when you get a response? Click here!
Within our customer system we have a ticket system. This system was created to answer specific questions that you would like to know from the CheeseHosting team.
These can be technical questions but also product related questions.

You can create a ticket via
Make sure you fill in everything correctly!

Updated on: 16/01/2020

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